Mobilia Canada

I bought a sofa set and some dinner chairs and the sales process went smoothly with the sales associate being very helpful. However, the nightmare began with delivery scheduling. To make a long story short, I had to call multiple times to have the delivery scheduled and they did not bother returning my repeated calls. Delivery is supposed to be today btw 1315 and 1615 but I got a call at 1500 telling me they were running late and the driver would call me an hour before arriving but they were unable to provide even an estimated time. It is now 1730 still no call and it is a Friday evening so there goes my dinner plans. Weather conditions are fine outside and judging from the amount of similar comments I read on Mobilia delivery, one has to wonder what incentives the decision makers have in retaining the service of the same service provider. Someone from Mobilia management should look into this and see why a consistently poor performing contractor continues to get business from Mobilia esp when it is obvious that Mobilia is losing a lot of business due to poor delivery service.