Would give them 11/10 if I could
This company is outstanding. When my 85 year old mother's basement sprung a foundation leak at 5pm on the Friday before Christmas, General Manager Randy came out personally to look things over. He easily spent over a half hour trying to work out a way to manage the fast flowing leak, especially considering the only drain in the basement was about 30' away. He promised to return the next day (Christmas Eve!) with his son as he'd already let the rest of the company go for Christmas vacation until January.
The next day, Randy and his son came over and jury rigged a tube system to trap the majority of the foundation leak and run it safely to the drain. This is not a permanent fix, that will be when they return in the spring when the ground is soft enough to dig to fix the foundation from the outside; this was simply to hold us over a three month period. It's not perfect, and we knew it wouldn't be, but it has really saved us and the contents of our basement. 95% of the leak is diverted and while the remaining leak has been problematic, it's been manageable.
Randy and his son gave up hours of their Christmas Eve to help out a family whose own Christmas was about to be ruined. This is a company that is not only skilled and imaginative when handed a tricky problem, but a family-based group with real heart who will clearly go the extra mile to help out those in a real jam.
Cannot recommend them enough and wouldn't hesitate to have them back!
- Approximate cost of services:
- $450.00