The Chimney Company Inc.

Chimney Build & Repair
Markham ON L6B 1A8
Write a Review
Write a Review


HomeStars
Chimney Build & Repair
The Chimney Company Inc.
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for The Chimney Company Inc.

Average customer rating:
10 10 (201 reviews)

Sort by

Joanne in Pickering
Joanne in Pickering
1 review Pickering, ON
10/10

Chimney Replaced

We needed to get our chimney replaced and found The Chimney Co. on Homestars.com. We could not believe how quickly we received a quote from Bill. We did receive another quote from another co......which took forever. I wish everyone who came to our home was as efficient as Bill and his crew. Thank your for an excellent job! Highly recommend The Chimney Company!!

Approximate cost of services:
$2,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thanks Joanne for the review.
Bill

CC_RLine
CC_RLine
3 reviews Toronto, ON
10/10

Amazing work! Could not be any happier!

I had truly an amazing experience with Bill and The Chimney Company. I received the quote quickly and hand delivered written on a detailed form. He pointed out a few things like the colour of my brick wouldn't be an exact match due to age of the existing brick and what not but he knew exactly what colour brick and I needed and I didn't even need to see a sample. I could tell right off that bat he was an upfront, trustworthy and hardworking person.

He worked so well with his crew he was done within a few hours and cleanup was spot on. They were so efficient!! The job they did for me was pretty easy straightforward stuff but I can really appreciate them fitting in the time for the 'little' jobs like mine.

The level of professionalism, trust and workmanship are out of this world.

Approximate cost of services:
$1,800.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you so much for the review. Bill

Dawn in Kingsville
Dawn in Kingsville
1 review Kingsville, ON
10/10

Chimney Repair

The Chimney Company is awesome. Had three quotes and Bill was the only one to actually go up on the roof to see what needed to be done. The other companies - one said needed complete new chimney, it would blow over this winter and showed up same day as I called (must not be busy) and the other quote just from my pics only. Bill came out within days of calling, gave me two different options and quote for each. Did not need new chimney but could be repaired. Invoiced for the exact amount quoted, showed up for job on time, cleaned up after, and even did some minor repair to flagstone walk before leaving at no extra cost. Bill and Dave are amazing. Found on Homestars. They work hard and definitely deserve the highest praise. I would recommend to everyone and no need to look elsewhere.

Approximate cost of services:
$900.00
Was this review helpful?
Company Response

Thanks Dawn, it was a pleasure working for you. Bill

Hanna in Scarborough
Hanna in Scarborough
4 reviews Toronto, ON
10/10

Repair of chimney

I am not surprised this company has such great reviews.
I am very pleased with every aspect of my contact with them and the repair itself. The company has excellent website, I was able to learn a lot about what chimney repair involves. I got prompt response for my request for quote. My every phone call/voice mail was responded to. I was not there when the repair took place, but my neighbour, who is knowledgeable himself, was most impressed with the professionalism and expertise of the crew, who also left the site in pristine condition. I would absolutely use this company again and would recommend it without reservations.

Approximate cost of services:
$1,100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you so much Hanna for the review. Bill

bill mccollam in Markham
bill mccollam in Markham
1 review Markham, ON
10/10

Rebuild of chimney top

Chimney top was crumbling. Bill provided estimate in 2-3 days for a fair price. He was able to accomodate schedule and did the job in a day in a professional friendly manner.

Approximate cost of services:
$1,900.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you for the review. Bill

Reza in Toronto
Reza in Toronto
1 review Toronto, ON
10/10

Chimney, Brick replacement, Windows Sills

In short, I am extremely satisfied for the work Bill, owner and operator of Chimney Company did for my chimney, window sills and some broken brick replacements on the side of my house.

If you want the long version of my experience, please continue reading:

I found Chimney Company along with 2 other highly rated chimney repair companies through homestars and called all three asking them to come and give me a quote. Bill from the Chimney Company came first, he came within a few days after I contacted him.
Representatives from the other two guys came as well but at a much later date since they were busy taking care of the jobs they already had at hand. This is totally understandable as due to the weather conditions we have here, there is only a short window of opportunity for them to do this type of work and they have to make the most out of it.

Anyway, Bill came and told me what needed to be done and how he was going to do it. Based on the conversation we had and the confidence and level of knowledge I saw in him, my instinct told me instantly he is the right guy for the job I needed done but I still wanted to hear from the other 2 companies before I make my final decision.

Representatives from the other two companies came and they both told me my bricks are not standard size. My house is 40+ years old, Bricks not being standard size is not a big deal, for the chimney as it was a total replacement and would not show but for replacing the bricks on the side of the house, the bricks had to be cut to the right size in order to make it fit.

The price I got from all three companies were quite comparable.
Once I had talked to all three companies, based on my instincts I felt more confident to go with Bill so I called and asked him to come by so we can sign a contract.

When Bill came by, he also brought some bricks to see which one matches the colors of my old bricks. When I told him I was told by the other guys that my bricks are not standard size, he disagreed and showed me the bricks he had brought to compare and lo and behold, the bricks he had brought matched my old bricks almost perfectly.
He told me it will take 2 days to finish the job, gave me an exact date when he was going to start. And everything went pretty much as he had promised.
Now that I have seen the end results of his work, I cannot say enough good things about the quality of his work, Bill is a pro and I am so glad I picked him to do the job for me. He gave me warranty for 10 years for the chimney work he has done. Based on his work ethics and the quality of his work, I am sure I will get at least 10 years but most likely more from the work he has done for me. Could not be happier, thanks Bill for the beautiful job you did on my house!!!!

Approximate cost of services:
$1.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you so much for the wonderful review Reza. It was a pleasure to do the work for you. Bill

Warren in Markham
Warren in Markham
13 reviews Markham, ON
10/10

Replace 11 Window Sills

We were very happy with The Chimney Company's work last year. we decided to re-hire them to replace the 11 window sills at the back of the house. I gave Bill a call in the spring and he promptly came with a reasonable quote. Bill and his crew completed the job in 2 days and clean up with no mess. The window sill looks great!! Also, he replaced a few deteriorate bricks with no extra charge. I would definitely recommend The Chimney Company.

Approximate cost of services:
$3,900.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

It was a pleasure doing the work or you Warren. Thank you so much for the review.
Bill

kbabiuk in Brampton
kbabiuk in Brampton
1 review Brampton, ON
10/10

Supplied and installed new chimney liner

Bill and his crew did a superb job removing my broken clay chimney liner and replacing it with a metal one. Bill was prompt in returning calls to set up appointments to view and fix the chimney and on work day, he arrived on time with the crew. They worked efficiently, moved garden furniture out of the way and put it back and cleaned up after the work was done. Highly recommend The Chimney Company!

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Thank you Katherine for the review. Enjoy your fires. Bill

RAC Toronto
RAC Toronto
1 review Toronto, ON
10/10

Chimney re-build

My existing chimney had collapsed above the roofline and Bill was very responsive. He came by to inspect the area quickly, made an assessment and indicated his availability and followed through on what he said. They showed up full crew and set up with safety in mind which is very important in my line of work being a general contractor and having everyone working safe. The work was very good and we reviewed the completed work after. Bill and his crew were a pleasure to work with and highly recommend.

Approximate cost of services:
$2,900.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you very much for the review. Bill

Elena a.
Elena a.
2 reviews Toronto, ON
10/10

Amazing Fireplace

Great company! Bill came to our house the day after we had called him and gave us a very reasonable quote for the chimney liner and masonry work. The job was done promptly and without mess. They even did some extras! We have our first real fire tonight and absolutely love it!
Thank you so much!!!!

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you for the review. Enjoy the fireplace. Bill

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Chimney Company Inc.

**ANNOUNCEMENT**

The Chimney Company is proudly celebrating its 25TH Anniversary of providing excellent service.

We are extremely grateful to our loyal clients and customers. You are the main reason we were able to continue over the years.

We also could not have reached this milestone without the hard work and support of our amazing team. They are the reason for all our achievements and success.

I want to thank my family and close friends for all the love and support.

We look forward to continue serving our clients and our community.

William Bassels
-The Chimney Company Inc.
________________________

The Chimney Company founder, William Bassels has been in the construction and real estate business for over 25 years.
In 1994 he began specializing in the chimney building & repair and lining industry.
He would obtain his W.E.T.T. certificates for “Technician and Sweep” and "SITE Basic Inspector" shortly after.
Not being completely satisfied he contacted “Toronto Municipal Licensing & Standards” to be tested for chimney repairs and installation.
He passed the exam and obtained a license as a “Chimney Repairman”.

In 1997 The Chimney Company was officially incorporated and carries all the necessary credentials, license, certificates, workers coverage, liability insurance and guarantees.

Our professional staff and crew look forward to making your experience with us memorable.

Please keep in mind that we have Full liability Insurance & WSIB Coverage.

Call us now 416-722-2224

CATEGORIES
Chimney Build & Repair and Masonry & Bricklaying
PRODUCTS
Get To Know Us Better! || (Please Copy & Paste into URL) https://www.youtube.com/watch?v=wbm72Gjh7eY
SERVICES
Chimney Building and Repairs. Supply and Install all types of Chimney Liners. Brickwork and Repairs. Stone Sills. Consulting. Chimney inspections.
BRANDS
Please "LIKE" us on Facebook || (Please Copy & Paste into URL) https://www.facebook.com/pages/The-Chimney-Company/117916368231970
STYLES
Please "FOLLOW" us on Twitter || @TheChimneyCo
SPECIALITIES
Professional Licensed Chimney Repair and Builder. WETT Certified Chimney Technician, Chimney Sweep and SITE Basic Inspector. Installation of Gas Liners and Stainless Steel Liners to Masonry Fireplaces. Brickwork and Repairs.
WEBSITE
http://www.thechimneycompany.ca
YEAR ESTABLISHED
1997
NUMBER OF EMPLOYEES
4
RETURN POLICY
10 Year Guarantee. Written Guarantees provided.
PAYMENT METHOD
Cheque/Cash.
LICENSES
WETT CERTIFICATE. METRO LICENSE. BRICK AND STONE MASON. GOVERNMENT LICENSED CHIMNEY REPAIR.
MEMBERSHIPS
www.TheChimneyCompany.ca
LIABILITY INSURANCE
Yes
DIPLOMAS
www.TheChimneyCompany.ca
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
www.TheChimneyCompany.ca
PROJECT RATE
www.TheChimneyCompany.ca
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 Year Guarantee. Written Guarantees provided.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.