Milani Plumbing, Heating & Air Conditioning

Today, a technician came to our site to fix the spray-style hose, so we went inside together and I showed them the broken hose. But one strange thing is, when the hose is usually leaked, I think it's basic to turn on the water to see where it's leaked, but he didn't do that, and he said he'd just go buy the parts without checking the size of the leaked parts. He went all the way to Burnaby to buy the parts, and he came back to us and said he had to buy them again because the parts he bought didn't fit, so I asked if you didn't check them at first, and he just said there were several sizes. If he knew already there are different sizes available, I think it's the more important for a technician to measure and buy the size accurately at first, He insisted on charging the traveling cost for getting the wrong part by his ignorance. And he left the site without solving the problem. The milani wants to charge one hour for his work. He did nothing and I totally wasted time to listen unreasonable story about even he made a mistake and he need to charge it for travelling cost. I will not work any more with this company. Be careful of this company.