Toronto
Always paid my bills through Enbridge and now Enercare is taking over, I've never paid for water heater tank and suddenly was billed for two extra WHT, called them to tell them about the issue as I own the WHT and they told me to cancel the contact and send proof that the tank is mine and not theirs. I've been transfered from agent to agent and put on hold for a total of 2 hours. One agent put me on hold while gathering my account info and never came back... How am I suppose to cancel the contract is no one is willing to help let alone pick up the call? Customer service is a nightmare!
- Approximate cost of services:
- $70.00
2 of 2 people found this review helpful.
Was this review helpful?