Cozy World Inc.

Formerly Majestic Indoor Air & Cozy World
Heating & Air Conditioning
Toronto ON M3H 2V1
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98%

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Reviews for Cozy World Inc.

Average customer rating:
10 10 (1428 reviews)

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KevinJ/Danforth-Coxwell
KevinJ/Danforth-Coxwell
10 reviews Toronto, ON
10/10

New furnace, humidifier and air conditioner

My furnace (22 years old) and air conditioner (24 years old) were at or near end of life. I chose to replace them both with power vented models. I selected Cozy World based on the many positive reviews from Home Stars. They were the only company that I contacted for a quote. Boris was very understanding of my requirements and paid me a visit to assess the job and make recommendations. He was very helpful with my follow up questions as well (even on the weekend). The job was scheduled within about a week of his visit/quote. The air conditioner that was quoted was not available and so he upgraded me to a better air conditioner at no extra cost. The installation team consisted of 2 people. They were prompt, pleasant, professional and very thorough. They worked really hard (including drilling through brick for vent installation) to complete the job within the day and made sure to tidy up afterwards and remove all the old parts. I was exhausted just watching them work!
Following the job, Cozy World's office followed up with me to provide the product warranty info and to check on my satisfaction with the job.
I highly recommend Cozy World for any HVAC requirements.

Approximate cost of services:
$7,000.00
1 of 1 people found this review helpful.
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Company Response

Dear Kevin,
Thank you very much for your kind review.

S from Mississauga
S from Mississauga
3 reviews Mississauga, ON
10/10

New AC unit

Cozy World installed a new AC unit last week and the installers were friendly and professional. They left the work area clean and tidy. As others have mentioned, Leslie registered the unit for the extended warranty automatically and sent me all the paper work. He was responsive and quick in answering additional questions. I'm very happy with the work and service!

Approximate cost of services:
$3,000.00
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Company Response

Thank you very much for taking time to write this review.

Natasha in Toronto
Natasha in Toronto
2 reviews Toronto, ON
10/10

AC installation

A number of hugely variable quotes and conflicting advice led me to Homestars and contacting Cozy World Inc. The whole experience from first contact early morning by phone, to prompt in person assessment and quote, to very timely scheduling and efficient installation was refreshing and reassuring. Job well done.

Approximate cost of services:
$3,000.00
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Company Response

Dear Natasha,
It was our pleasure to work with you.

John Huegel in Richmond Hill
John Huegel in Richmond Hill
2 reviews Toronto, ON
10/10

New Lennox A/C unit for our house.

Cozy World sold and installed for us a new Lennox A/C unit. The price was very competitive and the install was also do in a professional competent manner. We were very satisfied and they did exactly what they said they would do, no last minute changes. We also bought a new Lennox furance from them 3 years and again on that job we had the identical experience. I highly recommend them should one need a new furnace or A/C unit.

Approximate cost of services:
$3,700.00
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Company Response

Dear John,
Thank you very much for your kind review.

Allan O'Reilly from Caledon
Allan O'Reilly from Caledon
2 reviews Caledon, ON
10/10

Furnace/AC

In partnership with Costco, Cozy World installed a new furnace and air conditioner on Oct 31/19 in the driving rain/sleet. 2 guys here all day and did a great clean job! We were very comfortable for the winter and then a very hot day decended on the GTA in May. With the house temp at 84F and rising, I turned on the air and it ran for 4 hours and nothing happened.... it was still 84F. I called Cozy World at 8:30pm and with a change of the filter, everything should be fine. The temp dropped to 82F by 1:30am. I called again first thing in the morning and the guys showed up for 10mins at noon the same day and we are now in the lap of coolness! Thanks for the great service!

Approximate cost of services:
$1.00
1 of 1 people found this review helpful.
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Company Response

Dear Allan,
Thank you very much for taking time to write this review.

Paul in Richmond Hill
Paul in Richmond Hill
1 review Richmond Hill, ON
9/10

Furnace Replacement

I am incredibly happy and completely satisfied with the whole experience!
Firstly the furnace is fantastic, its quiet, heats the whole house quickly and the new technology allows me to incorporate the humidifier and will make the whole house warmer with the modulating feature.
Farhad assessed what I needed, walked me through all appropriate options and answered my questions. He even helped with setting up the energy audit. He also rescheduled the install when i had a work conflict. He is helpful, professional, knowledgeable and understanding and really makes the whole process effortless. The pricing was very reasonable of the 5 quotes i received.
Saeed the installer was fantastic. Treated my house like his own. Went above and beyond in the install to seal extra slots, replace a clogged elbow and some rusted metal housing. It is clear that the company works together as a team because Saeed knew everything Farhad and i spoke about and addressed all of them.
Thanks for all the work! Will gladly refer anyone i know to your company and will be calling when i replace my air conditioner.

Approximate cost of services:
$5,500.00
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Company Response

Dear Paul,
Thank you very much for the review.

Russell in York in York
Russell in York in York
1 review Toronto, ON
10/10

Lennox Furnace, Air Conditioner and Electroair Air Filter Box

Cozy World provided exceptional service and value, from the quote to install my Lennox Furnace, Air Conditioner and Electroair Air Filter. Fred emailed me a detailed quotation, Cozy World quotation was the lowest of the 3 that i requested. On the day on the install the crew came, they were very professional , they installed everything, cleaned everything perfectly and removed my old Furnace. I was then explained how to use my new Thermostat. I spoke to Leslie in the office, and i am being updated on my Warranty and Rebates by email. So glad i chose Cozy World I would recommend them to anyone.

Approximate cost of services:
$8,200.00
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Company Response

Dear Russel,
Thank you very much for writing about your experience.

Stephen in North york
Stephen in North york
2 reviews Toronto, ON
10/10

New furnace

Cozy World replaced my furnace on short notice in January during very cold weather. They were fast, efficient, clean, very friendly, and their price was better than the competition. Thanks to Fred, Saeed, and Mo for a job very well done.

Approximate cost of services:
$4,500.00
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Company Response

Dear Stephen,

Thank you very much for your kind review.

Alex in East york
Alex in East york
3 reviews Toronto, ON
9/10

New Furnace and A/C Unit

Cozy World replaced our furnace and A/C unit the summer of 2017. We have had no issues with the heating but have some challenges with the A/C unit itself. Boris and his team have been very prompt and successful at resolving them. There are many companies out there to choose from when it comes to this type of service. For us having Cozy World there to offer reliable services after the work is complete for years to come is what makes them stand out from the rest.

Thanks for keeping us conformable Cozy World.

Review has 1 previous version
Approximate cost of services:
$8,000.00
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Company Response

Dear Alex,
Thank you very much for your understanding. The first heat wave just like the first cold snap is very challenging in the home HVAC business. We do get overwhelmed for a few days. Thanks again for understanding.

kim in Ottawa
kim in Ottawa
1 review Richmond Hill, ON
10/10

central AC replacement & nest thermostat; bought and installed

Found Cozy World through home stars, rated well so requested a quote and the response was swift. Gave me a quote over the phone and it remained the same in person, still coming in lower than 2 other quotes I received. Robert was polite, respectful and knowledgeable. He provided me with various options based on my requirements and didn't try to hard sell me on things I don't need. Installation took place within 2 days and the installer, Sina, was courteous, professional and efficient, explaining the process as he went. A few hours later and I now have working AC with a beautiful nest thermostat. Thank you Robert and Sina; will definitely use your company again

Approximate cost of services:
$4,300.00
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Company Response

Dear Kim,
Thank you very much for your kind words.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cozy World Inc.

We are Toronto HVAC contractor providing installation of air source heat pumps, heat pump for Greener Homes Grant and other heating and air conditioning service GTA. Heating services include furnace installation, maintenance, cleaning, tune up, repair, including emergency repair. Air conditioning services include air conditioner installation, maintenance, cleaning, tune up, repair, including emergency repair. We install ductless air conditioner and tankless water heater. Indoor air quality service includes humidifier installation and air purifier installation. .We service Aurora, Brampton, Concord, Etobicoke, Markham, Mississauga, North York, Richmond Hill, Scarborough, Thornhill, Toronto, Unionville, Vaughan, Woodbridge, Newmarket, Maple

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Air source heat pumps; heat pumps for Greener Homes Grant; High efficiency furnace and central air conditioner
SERVICES
Central air heating and air conditioning of residential HVAC systems
BRANDS
Lennox Premier Dealer
SPECIALITIES
Air source heat pumps; heat pumps for Greener Homes Grant; High efficiency furnace and central air conditioner
WEBSITE
https://www.cozyworld.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Cheque, cash, Visa, Master card, Interac
LICENSES
TSSA contractor license, Gas Fitter 1, Air Conditioning and Refrigeration Mechanic 313A
MEMBERSHIPS
BBB, HRAI, ESA,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Depends on the product.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.