Cozy World Inc.

Formerly Majestic Indoor Air & Cozy World
Heating & Air Conditioning
Toronto ON M3H 2V1
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Reviews for Cozy World Inc.

Average customer rating:
10 10 (1428 reviews)

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Donna in Toronto
Donna in Toronto
2 reviews Vaughan, ON
10/10

New A/C and new humidifier

First, we used Cozy World 3 years ago for our new Lennox furnace. Excellent product and installation. In June, we needed a new air conditioner so we called Boris again to buy our new Lennox A/C. Both times we were extremely happy with Boris and his company. Boris is a real gentleman, knows everything about furnaces and air conditioners and answered all our question, putting us at ease. He was very patient and extremely knowledgeable. We recently referred Cozy World to our friend to install her new furnace and A/C. If you are looking to buy a new furnace or air conditioner you are in very good hands with Boris and his team. He is very trustworthy and stands by his word. We also really liked his installer Saeed and his team. They answered all our questions while working on the job and were very neat. I should mention that we also had a new humidifier installed on the furnace at the same time they installed the A/C. Now we can look forward to our house being less dry in the winter!

They cleaned up at the end of the job and nothing was left behind.

Approximate cost of services:
$4,500.00
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Company Response

Dear Donna,
Thank you very much for giving us your business again.

Private User
Private User
Private User reviews Toronto, ON
10/10

Lennox Air condition

Boris was professional, efficient and knowledgeable as he also helped us with my parents AC.
We put the call through and within 48 hours the house was cooled down and we were able to sleep with comfort after 36 years of trying to cope with hot sticky nights.
There was an issue with the thermostat but we are on track.
Thank you for making this change in our home.

Approximate cost of services:
$5,000.00
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Company Response

Thank you very much for the review!

Khurram in Markham
Khurram in Markham
4 reviews Markham, ON
10/10

AC, Furnace, Humidifier, and Tankless Water Heater

Our old AC, furnace, and humidifier always gave us headaches. The guys who installed them 15 years ago really had no idea what they were doing but we obviously didn't know that until we started having trouble. Any repair person who would come to service our HVAC systems would always “Um, who installed this?” or “That’s not right.” pointing to something installed incorrectly. It really bothered me. Needless to say, after years of frustration I started looking to replace it all.
I got in touch with Cozy World to replace it all including our 60 gallon water heater rental for a tankless water heater. I'm very particular about how things get installed. I may not be an expert but I really wanted whoever I hire to take pride in their work and do things cleanly and properly. Meeting Fred from Cozy World gave me the confidence that not only does he know what he's doing but his company would be able to satisfy my need for an “highly professional” installation. The team arrived the day of our install shortly after 9am and didn't leave until they were finished close to 10pm. The work they did was nothing short of amazing! They took care of all my concerns, did a fantastic and clean job, and didn't leave any mess after they were done. They took all my old equipment with them and all trash was hauled away. I can’t express how happy I am with the work they did. I hope I don't have to replace my equipment for 20-25 years but when I do, I'll be calling Cozy World again.

Approximate cost of services:
$12,200.00
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Company Response

Dear Khurram,
Thank you very much for the detailed review.

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Good Service and Price

Boris came out quickly and gave me a quote that was very reasonable and he was able to get the job done that week. Install went smoothly and installer was helpful.

Approximate cost of services:
$2,500.00
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Company Response

Thank you very much for the review.

Private User
Private User
Private User reviews Markham, ON
10/10

Air Conditioner

We had a great experience. Boris the owner came over to give us a quote. He took his time, and did not rush us at all. He explained everything and gave us a quote to look over. Prices are market value (we did compare).
Once confirmed, he set up Saeed as our installer, who did an excellent job. From all my research most air conditioners are similar (Carrier, Trane, Lennox, etc.) but what makes the difference is the installer.
Saeed did a great job with his crew, and gave us advice. He took his time in doing the job, even staying for a few minutes after to answer our questions. We really appreciated the fact he stayed to show/explain everything and did not rush off.
It has only been a day, but so far the ac is working well.
I recommend this company if you want a fair quote, and want an excellent installer.
My only concern would be making sure they book your job for the morning so that if they are running late on one job, your job does not get affected.

Approximate cost of services:
$4,000.00
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Company Response

Thank you very much for your review.

Dana Z.
Dana Z.
17 reviews Richmond Hill, ON
10/10

AC, Furnace, Humidifier Replacement and Service

I have used Cozy World for years and have recommended them to family and friends - not only for outstanding service but also for furnace and AC replacement. I cannot say enough amazing things about Fared and his company. Finding the right HVAC company is super important and a big decision when replacing and servicing your AC and Furnace, I am so glad I found them on the web many years ago. On this past occasion our AC unit was failing during an extreme heat wave, Fared sent Ramin out right away and he successfully trouble shot the problem. He also returned the next morning before 9:00 am to make sure everything was working properly. No other company would have done that! Ramin was professional and polite and explained everything that he needed to do and what the problems were. We’re back up and running! If you are looking for an honest and reliable company with courteous and knowledgeable technicians, look no further than Cozy World. Thanks Guys!!

Approximate cost of services:
$0.00
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Company Response

Dear Dana,
Thank you very much for your review.

E Jacobs in Thornhill
E Jacobs in Thornhill
15 reviews Vaughan, ON
10/10

Perfect service during Covid & a heat wave

Sunday 7 am AC not working. Fred answered the call and was here in 2 hours. New unit delivered and installed by Tuesday.
Everyone was wearing masks and gloves.
The temperature for days was well over 31c
I would recommend this company.
Outstanding respectful knowledgeable company
Thank you

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much for the review.

Private User
Private User
Private User reviews Toronto, ON
10/10

AC Unit Replacement

Such a wonderful and helpful company. So much care was taken to make sure that the ac was replaced and moved to the correct spot so that it would be effective (it was below a deck before and not keeping our home cool). They did not try to get us to buy any more than what we needed. The installation was very smooth and so much detail was taken to make sure it was done right. I would highly recommend!

Approximate cost of services:
$3,000.00
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Company Response

Thank you very much for your kind words.

Brian from Brampton
Brian from Brampton
4 reviews Brampton, ON
10/10

Furnace and Humidifier install

Had a new furnace and humidifier installed with Cozy World. Went with them because of the positive reviews on Google and homestars. From start to finish they were professional and accommodating even when I asked for some changes to be made after signing the contract. Robert the sales rep, the install coordinator and Saeed the installer did a fantastic job. I would recommend them to anyone for HVAC needs.

Approximate cost of services:
$5,200.00
1 of 1 people found this review helpful.
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Company Response

Dear Brian,
Thank you very much for the review.

Private User
Private User
Private User reviews Vaughan, ON
10/10

AC installation

The service from Cozy World is amazing. I dealt with both Fred and Sina and both of them were top notch professionals.

Fred noticed some loose cable, and improperly fitted pipe near the vicinity of my furnace (which had nothing to do with the AC installation), but yet included those fixes in the installation. Outstanding ethics!

Sina is equally impressive. Tiny gestures like placing his shoes neatly upon entering the house, asking for permission before using the washroom (and keeping it clean), and most of all vacuuming up the dust leftover after the installation. I wasn't expecting any of those, at least I have never seen any other contractor vacuuming after themselves!

Also, both of them always had masks on too, which is really appreciated in the current situation.

Approximate cost of services:
$3,800.00
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Company Response

Thank you very much for your kind words.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cozy World Inc.

We are Toronto HVAC contractor providing installation of air source heat pumps, heat pump for Greener Homes Grant and other heating and air conditioning service GTA. Heating services include furnace installation, maintenance, cleaning, tune up, repair, including emergency repair. Air conditioning services include air conditioner installation, maintenance, cleaning, tune up, repair, including emergency repair. We install ductless air conditioner and tankless water heater. Indoor air quality service includes humidifier installation and air purifier installation. .We service Aurora, Brampton, Concord, Etobicoke, Markham, Mississauga, North York, Richmond Hill, Scarborough, Thornhill, Toronto, Unionville, Vaughan, Woodbridge, Newmarket, Maple

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Air source heat pumps; heat pumps for Greener Homes Grant; High efficiency furnace and central air conditioner
SERVICES
Central air heating and air conditioning of residential HVAC systems
BRANDS
Lennox Premier Dealer
SPECIALITIES
Air source heat pumps; heat pumps for Greener Homes Grant; High efficiency furnace and central air conditioner
WEBSITE
https://www.cozyworld.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Cheque, cash, Visa, Master card, Interac
LICENSES
TSSA contractor license, Gas Fitter 1, Air Conditioning and Refrigeration Mechanic 313A
MEMBERSHIPS
BBB, HRAI, ESA,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Depends on the product.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.