A1 Windows

I was very satisfied with the work done by A1 Windows. From the initial consultation with Vikrant, the sales rep. to the installation. The crew were very efficient and did an excellent clean up afterwards. I would definitely recommend this company for their excellent work.

very happy with overall service from Vikram in the office and Mandip and his crew on the jobsite

A1 window is a trustworthy company for windows. They are very professional in production and installation. They have a very good customer service. They respond very fast and make correction to some of the minor works which were missed during the installation.

I'm completely satisfied with the price, installation and the product that I received from A1 Windows for a retrofit of the original aluminum windows with triple-glazed vinyl windows in a wood-frame apartment building.

Salesman Robert advised me fully and expertly on the different options and at all times tried to give me best value for my money. At the building, he advised me on the best way to split the windows for ventilation and fire safety while taking my concerns about appearance into account. After I had accepted the quote and had paid the deposit, Robert went over the measurements again and discovered that I had slightly over-estimated the size of the window openings. He recalculated the quote, thus saving me over $5,000. I am very grateful to him and very impressed with his professionalism and honesty.

The A1 crew did a beautiful job on the installation, which they completed in a clean and efficient manner, taking care to protect the floors of the areas they were working in. The lead installer, Said, is very experienced, took care of all concerns and was pleasant to work with.

It was a great challenge to schedule the installation over several weeks but the installation coordinator Manjeet was very patient and worked hard to accommodate my tenants.

As for the windows themselves, both the tenants and I are delighted. This is a very high-quality product. Aside from making a drastic difference in terms of heat loss, the windows offer maximum protection against solar gain and also drastically reduce street noise. Among the windows that were replaced were a few double-glazed vinyl windows that were about twenty years old. The A1 product is vastly superior to these, most obviously in terms of the thinness of the frames, which results in notably more glass area.

I recommend A1 Windows very highly.

The old windows had aluminum frames, 2-panes of glass, and no Low-E. The new windows have vinyl frames, 3-panes of glass, and 2 of the panes have Low-E.

The crew arrived on time every day.

The crew removed all debris at the end of each day.

Drop clothes were placed below each window being worked on.

The installation took 5 days. During one of those afternoons, I noticed the absence of chatting and construction noise. Looking around, I found the two A-1 trucks were gone. The crew had left for the day, and no one said anything. All the doors and windows were closed, though some were unlocked.

A-1's vinyl frames, insulated glass units, and window installation are warrantied for 20 years, 10 years, and 5 years respectively. Other vendors offer 20 to 25-year warranties, and some warranties last as long as the vendor is in business; those windows also cost more.

The new sliding windows can be opened with 1 hand. The old sliding windows required applying some body weight to operate.

The old windows had pronounced cold air bubbles on the inside. The cold bubble is largely unnoticeable with the new windows.

The walls around the old windows were normally cold. With the new windows, the walls vary from cool to barely warm.

Less outside noise enters the house. The Vaisakhi Parade is barely audible. We are located approximately 6 property widths away from the Parades route.

Two out of the 3 panes of glass on the windows are coated with Low-E. Their Visual Transmittance varies from 0.48 to 0.50. There was some concern every room would be dim and cave-like. In reality, every room that normally receives direct sunlight is well lit.

After installation was complete, a correction was required. A crew arrived in a few days. I didn't have to chase anyone down. A-1 didn't make a fuss.

No noticeable distortion in the glass.

The window renovation proceeded smoothly, until the painting phase. Wood trim was installed on the outside around each window. The wood came with a coating of primer. The homeowner is responsible for painting the trim. How complicated could that be?

A family friend, with aspirations to be a handyman, was hired to do the painting. Right away there was a problem. The brick red acrylic paint formed into tiny blobs on the white caulking. Visualize chickenpox rash. Why is the paint beading? We learned from A-1 the caulking was silicone, which is not paint-able. Up to that point, I believed all caulking was paint-able. I was wrong.

Since painting is the homeowners responsibility, solving the problem also falls on the homeowner. We chose the least expensive solution - paint the trim white. As expected, the paint beaded on the caulking. White beaded paint on white caulking isn't noticeable from 3+ meters away. Not sure what to do with a gallon of brick red paint.

My mother likes the new windows. She thinks they make her old house look new again.

Some of our small windows are half fixed and half operable. If I could redo the renovation, I would choose a different style for those windows. A vinyl bar (part of the sash) runs across the middle of the window. The bar (3 to 4.5 inches) reduces the amount of glass on a window that already has little glass area to being with. The bar is also a bigger eyesore on a small window. My recommendation for small windows and narrow windows: choose a window style that's either all fixed, or all operable (e.g., awning, casement, tilt & turn, or hopper).

They did very good job! Nice Windows , I had already suggest my friend to choice this company.

Word wont cut it , this duo absolutely deserve mad respect, their work is top notch their attention to detail and work site cleanliness . I couldnt be more happy they installed 5 windows . Now my home has vastly improved with their product and install for years to come . Cheers

We had an excellent experience with A1 Windows with our windows upgrade work. We were in the market to replace our windows after carrying out a heat pump upgrade and Vikrant and Manjeet from A1 were very professional in explaining their product and the process and assisted in getting our federal and provincial rebates as well. The quality and the energy efficiency of the windows were excellent and we were pleased with the workmanship of the installer team. I'd definitely recommend them as they are a local manufacturer/installer as well.

Third time we have used A1 and, as usual, excellent workmanship. The installers, Mandip and Gurdip, did a very good install and explained everything.

I have nothing but good things to say about A1 Windows - we replaced all 19 of our windows in January and they are beautiful! The house feels warmer and quieter and we are so happy we made this investment. A1 windows was recommended to us from multiple sources - a friend is a renovation contractor and he uses them frequently, a designer my friend used for her house reno also recommended them, etc. Still, we obtained three quotes (like you are supposed to do with any large reno investment) and found the other companies not to be as forthcoming with information on cost, delivery timelines or even sourcing out their products. A1 Windows is a local company that manufactures the windows in BC. You know you have a reputable and reliable company when the pros use them. The process was very transparent from the beginning to end, they were helpful directing us to the Greener Homes subsidies, their installation was done professionally and on time with minimal disruption to our family. When we had questions after the install, they responded promptly and were pleasant to deal with. It is hard to find a company where not only the product is excellent, but so are the people giving you a quote, installing the product and processing your payment.